Honda dealership personnel are trained professionals. They should be able to answer all your questions.
If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s management. The service manager or general manager can help. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership’s management, contact your Honda Customer Service Office.
U.S. Owners:
American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-274
Tel: (800) 999-100
Canadian Owners:
Customer Relations
Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel: 1-888-9-HONDA-9
Fax: Toll-free 1-877-939-0909
Toronto (416) 287-47
In Puerto Rico and the U.S. Virgin Islands:
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
When you call or write, please give us this information:
• Vehicle Identification Number
• Name and address of the dealer who services your vehicle
• Date of purchase
• Mileage on your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you
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